FAQs

  • How long will it take to get my Hauvant heels?

    We are currently making our final adjustments to the prototype and finishing stress testing. We anticipate this taking at least another 6 months with fulfillment by Q3 of 2025, but this could change based on a number of variables with our testers, manufacturer, and shipping delays. Be sure to sign up for our newsletter to stay informed on updates in shipping.

  • What happens if I get the heels and they don't fit the way I expected?

    We are always happy to accept returns up to 60 days after purchase, no questions asked. We want to ensure you are just as happy with the product as we are, so feel free to email us at hello@hauvant.com to get started on your return.

  • Since you're an online only brand, how can I try these in person?

    We plan to host a number of pop-up events throughout the country as well as local events in the Pacific Northwest. Be sure to sign up for our newsletter and follow us on Instagram to know where we’ll be next!